Social Media Conversations Are Happening With or Without You
Every day, people in Facebook Groups, on Nextdoor, and other community platforms ask for trusted recommendations. The question is—will your name come up?
Our Social Listening service puts you in the right conversations at the right time—so you never miss a lead again. Whether you want to respond yourself or have us do it for you, we make sure you’re part of the story before your competitors even know it started.
How It Works — Two Ways to Stay in the Conversation
Whether you want to respond directly or have us do it for you, we’ve got a package that fits. Our monitoring system checks for new posts and keyword triggers every 30 minutes across Facebook Groups, Reddit, WhatsApp threads, LinkedIn groups, and other key platforms.
Leads Delivered – Self Service
We monitor platforms like Facebook Groups, Nextdoor, Reddit, and LinkedIn and deliver hot leads to your inbox — complete with a direct link to the conversation so you can reply in real-time. You control the follow-up.
Starting at $99/month
Pricing depends on number of groups and keywords monitored.
Fully Managed
We jump into the conversation for you. Our team responds as a community member, recommends your business in a non-salesy way, and sends you a full lead summary with screenshots and links. We act fast — typically within 30 minutes.
Starting at $199/month
Pricing based on number of groups/channels and level of involvement.
What Is Social Listening and Why It Matters
Every day, people ask questions like “Does anyone know a good painter?” or “What’s the best place for patio covers in Castle Rock?” — and they’re not asking Google. They’re asking inside Facebook Groups, on Reddit threads, in WhatsApp chats, and through LinkedIn comments.
These are live buying signals — and they’re being posted inside local community hubs where word-of-mouth drives real decisions. The problem? Most businesses never see them. Traditional SEO, ads, or even boosted posts won’t reach these moments unless you’re actively listening for them.
Social media listening gives you the ability to monitor conversations in places algorithms can’t target: local Facebook Groups, small WhatsApp communities, private LinkedIn groups, niche subreddits, and more. It’s not about blasting ads. It’s about being in the right place, at the right time, with the right answer.
If you’re not paying attention to what people are saying in these spaces, you’re not just missing brand mentions — you’re missing leads.
Where We Monitor — and Why It Works
We monitor the digital spaces where real word-of-mouth is happening. These are high-trust, high-conversion conversations most businesses never see.
- 📘 Facebook Groups: Community-driven groups where local homeowners and business owners ask for referrals daily.
- 🏡 Nextdoor: Neighbors helping neighbors — a referral machine happening right in your zip code.
- 👨💻 Reddit: Active discussion threads in subreddits like r/Denver, r/HomeImprovement, and more.
- 💬 WhatsApp: Private, invite-only group chats where local trades and community members share recommendations.
- 🔗 LinkedIn: B2B and professional referrals happening in niche industry groups and comment threads.
These aren’t just platforms — they’re referral ecosystems. And we make sure you’re not just watching them… you’re in them.
Why This Works — Timing, Trust, and Referrals
When someone asks for a recommendation in a Facebook Group or WhatsApp chat, they’re not researching — they’re ready. These are some of the most valuable leads you can get, because they’re based on timing and trust.
Unlike paid ads or cold outreach, you’re not interrupting someone’s day. You’re showing up in response to a real question, in a community they trust, often through a personal or community referral. That’s a completely different level of credibility.
When we monitor these spaces for you, we’re not chasing cold leads — we’re surfacing high-intent conversations you wouldn’t have seen otherwise. And if you choose our fully managed plan, we can even refer you right in the thread, so you’re recommended before your competitors even know the lead existed.
Never Miss a Lead Again
People are asking for your services every single day — in Facebook Groups, on Nextdoor, in WhatsApp threads, and more. If you’re not seeing those posts, someone else is getting the business.
Our Social Listening service surfaces those opportunities, delivers them straight to your inbox, or responds on your behalf. No chasing cold leads. No wasted ad spend. Just real conversations, happening in real time.
Whether you want to monitor or have us jump in and represent your brand, we’ll make sure your name shows up at just the right time.
Frequently Asked Questions
What’s the difference between this and social media management?
Social media management is about posting content on your profile. Social listening is about monitoring conversations happening elsewhere — so you can respond, refer, or engage when someone is looking for your service.
Can you monitor private Facebook Groups?
Yes — but we must be an accepted member of the group to legally monitor it. We maintain compliance with platform guidelines and group rules at all times.
How quickly will I be notified of new leads?
Monitoring checks for new opportunities every 30 minutes. With Fully Managed service, we aim to comment within 30–45 minutes of a post going live.
Do I get to approve what’s said in a managed reply?
Yes. We work from a tone and response template you approve. Replies are casual, human, and never spammy — always crafted to build trust.
What industries does this work best for?
We see the best results for home service businesses, local contractors, wellness professionals, real estate agents, and small businesses offering community-focused services.
